self-support on SWiK

SuSE

Wed, 25 May 2005 19:23:13 -0700

SuSE is a Linux Distribution that is now distributed by Novell.

SourceLabs provides a Self-Support Suite of tools for SUSE

opensuse is the community edition
SLED and SLES are commercially supported

SourceLabs News

Tue, 01 Apr 2008 15:35:13 -0700

SourceLabs Debuts New Class of Tools for Open Source Linux and Java (Press Release) – (March 18, 2008)

CNET News – “Open-source support company SourceLabs on Tuesday launched a subscription service aimed at Linux developers and IT administrators who do their own support.”
(March 18, 2008)

O’Reilly Open Source – “Developers and open source system users will be particularly interested in a SourceLabs announcement of a service called Self-Support Suites that has been in beta since December.”
(March 18, 2008)

eWeek’s Linux-Watch – “A small start-up based in Seattle has started selling a ‘self-support’ tool for developers working with Java and/or Linux.”
(March 19, 2008)

SourceLabs is covered in the largest German IT publication – “Mit den “Self-Support Tools” will SourceLabs eine Alternative zu klassischen Supportverträgen bieten.”
(March 20, 2008)

SourceLabs builds momentum in Japan
(March 18, 2008)

Linux Magazine (Brazil) – “A SourceLabs pretende oferecer, através de ferramentas de self support , uma alternativa ao sistema clássico de suporte atualmente adotado pelo mercado corporativo.”
(March 22, 2008)

IT Jungle – “If you are a developer working at a major corporation or a small company and you want to use Linux and open source tools to create Java applications, there is very little possibility that your company is going to let you do that without getting tech support for the Linux and tools that you use.”
(March 18, 2008)

Seattle Times – “I keep waiting for a big tech company to buy SourceLabs, an open-source software and tools developer in Pioneer Square. Maybe the new product it’s launching today, SourceLabs’ Self-Support Suite, will speed the process.”
(March 18, 2008)

LinuxDevices.com – “A small start-up based in Seattle has started selling a ‘self-support’ tool for developers working with Java and/or Linux.”
(March 18, 2008)

GigaOm: Ostatic – “Could automated software support solutions come to the rescue? The jury’s still out on that, but I was interested in today’s announcement from SourceLabs regarding new Linux and Java self-support tools.”
(March 18, 2008)

Northwest Innovation – “Seattle-based SourceLabs said Tuesday that it has rolled out new tools to help support open source Java and Linux software.”
(March 18, 2008)

SysCon Media – “SourceLabs announced the availability of SASH 2 complete with a major new milestone – integrated support for Apache Tomcat.”
(Sep 9, 2007)

News about SourceLabs

Mon, 24 Mar 2008 14:46:11 -0700

SourceLabs Self-Support for Linux

Mon, 17 Dec 2007 12:53:59 -0800

SourceLabs’ offering includes:

SourceLabs Search Tool for intelligent search of our repository of 10 million issues
Tool for gathering, analyzing, and searching messages from SysLog, Log4J, the JVM, etc.
The Java Probe for JVM instrumentation
Security, operational, and development issues alerts & notifications
Advanced pattern matching tools to speed problem i.d. and resolution
Log Monitor, Nagios plug-in, Core Dump Monitor and system information Gatherer

Information and example in German: SourceLabs mit Support-Angebot für Linux und Java

Covered projects include:

Bourne-again Shell

ISC BIND

Common UNIX Printing System (CUPS)

Dynamic Host Configuration Protocol (DHCP)

Enterprise Volume Management System

The Linux ext2/ext3 filesystem

Ext2 File System Utils

GCC

GNU C Library

Linux Kernel

Logical Volume Manager 2

MySQL

Linux NFS

Network Time Protocol project

OpenLDAP

OpenSLP

OPEN SSH

OpenSUSE

Pluggable Auth Modules

Xalan C++

Xerces C++ Parser

Xen

Yet another Setup Tool (YaST)

linux-self-support

Mon, 10 Sep 2007 16:04:36 -0700

If you are interested in tools and service for Linux self-support, contact info@sourcelabs.com

A lot of companies are using non-standard versions of the Linux operating system and are unable to find cost-effective support; others are using distributions based on RedHat or SUSE but are unhappy with the service they are receiving and the price they are paying. This page has resources to help companies and individuals begin to be able to “self support” themselves on Linux.

The Linux Documentation Project has a mission to provide canonical open-source documentation for Linux.

IRC provides a number of options and is the most common and popular way to seek out answers for your questions.

Howto Forge% provides a number of guides to answer common questions.

Linux.org has a categorized list of Linux How-Tos